Plain Words Free Information

Help yourself to these articles, guides and self-study module.

• The apostrophe catastrophe – a self-study module that demonstrates our fool-proof process for determining when and when not to use an apostrophe
• Get that Job! – a comprehensive guide with lots of practical tips to help you write a compelling CV and covering letter
• Our bulletin archives – hints and tips on everything from how to spot a fake email to structuring your documentation

• Email Ate My Life – how to ensure your emails send the right message
• Reading Should be Painless – how to improve your readability score
• Too Much Information! – how to ensure your business report is concise
• Company Jargon – don't alienate your clients with inappropriate jargon and management speak
• Bid Writing Hints and Tips – improved quality in less time
• Handling Complaints Effectively – use the right words to avoid escalation and win back your customer
• Web Design (1): Layout – successful websites use certain layouts for maximum psychological effect
• Web Design (2): Readability – simple text formatting keeps your website fast loading and helps make it sticky
• Six Point Plan to put Training into Practice – how to transfer knowledge to the workplace